HICAPS for WorkSafe
The Treatment Payments & Connectivity (TPC) Program is a collaboration between the TAC and WorkSafe to streamline treatment payments and deliver online services to healthcare providers.
As part of that broader program, WorkSafe has introduced electronic lodgement of invoices via HICAPS terminals for standard and extended consults for injured workers.
Clare Amies, Executive Director of the Health Services Group (a joint WorkSafe and TAC initiative), says it’s part of the TPC plan to make it easier for healthcare providers to treat injured people.
“We recognise the importance of cutting the red tape for healthcare providers working with TAC clients and injured workers. This electronic invoicing service is an important step towards a single, consistent system across both organisations,” she said.
The service will be offered through HICAPS terminals, using existing HICAPS item numbers and is only a service for lodging invoices, not payment. The method and timing of payment will not change. Professionals the service will be available to include:
- Acupuncturists
- Chiropractors
- Dentists
- Dieticians
- Naturopaths
- Occupational Therapists
- Optometrists
- Osteopaths
- Physiotherapists
- Podiatrists
- Psychology
- Remedial Massage Therapists
- Speech Pathologists
A small group of physiotherapists, osteopaths and chiropractors have assisted WorkSafe and HICAPS since June 2010 to ensure the system is working smoothly.
With testing and the initial pilot now successfully completed, WorkSafe has made the service broadly available to the healthcare providers listed above from September 2010.
The process will be the same as invoicing a private health insurer; however, providers will be required to manually enter a small amount of detail (including WorkSafe claim numbers) into HICAPS terminals.
Key points:
- HICAPS is not yet available for services provided to TAC clients but will be later in the TPC program.
- The service is invoice lodgement only, not a guarantee of payment. It will replace the existing requirement to mail invoices to WorkSafe Agents.
- Healthcare providers will be required to obtain a signature from the injured worker they have treated on their receipt of invoice lodgement.
- You can talk to HICAPS, WorkSafe and your peak body association about the service.
For more information about this service or the TPC program, please contact Melanie van Altena on (03) 5225 6030